Technical support around the clock. By phone and by e-mail.

24/7

Customer requests are answered by the United DC team — the team that ran its own data centre in Ukraine from 2001.

Reach us

Technical support
around the clock
Office
9:00 to 18:00

To order a server, send a request from its page in the catalogue — we get in touch within a business day.

Company details

Company details
ТОВ «ЦЕНТР ОБРОБКИ ДАНИХ»
Company code (EDRPOU)
40162436
Bank account
UA82 3052 9900 0002 6005 0250 1602 2
Bank
АТ КБ «ПРИВАТБАНК»
Bank code (MFO)
305299

Requests

How we help

Around the clock

Technical support works 24 hours a day, seven days a week. The office is open from 9:00 to 18:00.

What to include

Your company’s name, the server or the request number, what happened and when. That way we find the cause sooner.

Remote console

If a server cannot be reached over the network, we give access to its console on request — on servers that have one.

Access to the server

We send the login details after the server is delivered, to the contacts in your request.

Stuck, or still have questions?

Support is on hand around the clock — by phone or e-mail.